Support
Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and the organic materials we use to craft RLBN apparel.
Orders & Shipping
How long will it take to receive my order?
Standard domestic shipping typically takes 3-5 business days. Express shipping is available at checkout and usually arrives within 1-2 business days. International shipping times vary by destination, typically ranging from 7-14 business days.
Do you ship internationally?
Yes, we ship globally. Shipping costs and delivery times are calculated at checkout based on your location. Please note that international orders may be subject to customs duties and taxes upon arrival.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Please visit our Returns Portal to initiate the process.
How do I process an exchange?
The fastest way to exchange an item is to return your original purchase for a refund and place a new order for the desired size or color. You can start a return through our Returns Portal.
